1. Introduction
Marketing Fundamentals Canada ("we," "our," or "us") operates the website defend-magicwizard.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your privacy and complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, course preferences
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Educational Information: Course progress, certifications, academic records
- Communication Data: Messages, feedback, and support requests
2.2 Automatically Collected Information
- Usage Data: Pages visited, time spent on site, click patterns
- Device Information: IP address, browser type, operating system
- Cookies and Tracking Technologies: As described in our Cookie Policy
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: Providing courses, processing payments, issuing certificates
- Communication: Sending course updates, newsletters, and support responses
- Improvement: Analyzing usage to improve our website and services
- Marketing: Sending promotional materials (with your consent)
- Legal Compliance: Meeting regulatory requirements and protecting our rights
- Customer Support: Responding to inquiries and providing assistance
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, trade, or rent your personal information to third parties.
4.2 Limited Sharing
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with our operations (payment processors, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given explicit consent
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on privacy practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Under Canadian privacy law, you have the following rights:
6.1 Access and Correction
- Request access to your personal information
- Request correction of inaccurate information
- Update your account information at any time
6.2 Withdrawal of Consent
- Unsubscribe from marketing communications
- Opt out of non-essential cookies
- Request deletion of your account (subject to legal requirements)
6.3 Data Portability
- Request a copy of your personal information in a structured format
- Transfer your information to another service provider
7. Retention of Information
We retain your personal information only as long as necessary for:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
Course records and certifications may be retained longer for verification purposes.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Transfers
Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy in accordance with Canadian privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Displaying a prominent notice on our website
Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
We will respond to your inquiry within 30 days as required under Canadian privacy legislation.
12. Complaints
If you believe we have not complied with this Privacy Policy or Canadian privacy laws, you may file a complaint with:
- Our Privacy Officer at the contact information above
- The Office of the Privacy Commissioner of Canada
- Your provincial privacy commissioner (where applicable)